How Do I Switch to Using an External Camera Instead of My Computer’s “Built-In Webcam”
Computer settings
Make sure your external camera is properly connected to your computer via a USB port or any other applicable connection method, and ensure that your external camera is compatible with your computer’s operating system.
Here are the recommended steps for adjusting your computer:
Windows
- Press Windows + X keys simultaneously to open the system menu. Select Device Manager from the menu options.
- Locate and click on Cameras.
- Right-click on the integrated webcam and select Disable device and ensure your external camera is recognized.
Mac
If you are using a Mac:
1. Go to the System Preferences.
2. Select Security & Privacy.
3. Navigate to the Privacy tab.
4. Click on Camera and select your external camera.
Best Practices and Tips
- If none of these solutions work, you may want to consider using another laptop.
- You should use your personal device to take the test because work-provided devices may have security settings that restrict access to the test. Without the administrator’s permission, it is impossible to change the security settings and allow the website to access your camera.
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